Who is Alex?
From MediaSmartServerWiki
If you initiate a Remote Desktop connection onto the server, and check in My Network Places under Internet. You will see a folder called "alex on sj-build.fc.hp.com"[1]
This folder does not mean Alex, or HP have had or can access your server!
It is simply a mistake by HP when the sysprep image was created and can be removed by either just right clicking on the link (be patient as it will try and access this folder before timing out) and clicking on delete or delete the same folder from C:\Documents and Settings\Administrator\NetHood
Alex has now been revealed as Alex Kuretz aka Yakuza, founder of mediasmartserver.net.[2]