EX47x Error Codes
From MediaSmartServerWiki
Originally posted on the HP EX47x Support Pages [1]
This document applies to HP MediaSmart Server EX470 and EX475.
Contents
Health Indicator Codes
The Tables below are a breakdown of the Health indicator displays.
To see this code, using a paper clip, press and release the recessed Status/Recovery button on the front of the server.
Figure 1: Status/Recovery button
| Code | Description | Action |
|---|---|---|
| Solid red—no code | Operating system or application error. | See Windows Home Server Console for error condition. |
| 1 blue, 2 red | System drive failed to boot. | If the light-bar for the system drive (the lowest light-bar) is also red, you need to replace the system hard drive. See Replacing the system drive on page 6-16. |
| 1 blue, 3 red | Operating system USB boot failed. | Check that lowest USB port on back of server has boot source. |
| 1 blue, 4 red | Recovery mode failed. | Contact HP Support at http://www.hp.com/support |
| 1 blue, 5 red | Multiple boot failure. | Contact HP Support at http://www.hp.com/support |
| 1 blue, 6 red | Service code. | Do not hold state button longer that 3 seconds. Shut down and repeat |
| Code | Description | Action |
|---|---|---|
| 2 blue, 1 red | BIOS corrupted. | Repeat power-on to validate. If repeats contact HP Support at http://www.hp.com/support |
| 2 blue, 2 red | Memory failure. | Contact HP Support at http://www.hp.com/support |
| 1 blue, 3 red | BIOS recovery source not present. | Contact HP Support at http://www.hp.com/support |
