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PostPosted: Tue May 07, 2013 1:55 am 
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Hello everyone, for my mistake I disabled the LAN of my HP EX470.
Now the situation is that my HP EX470 when reboot goes into a state of solid red health light and is not visible on my network.

I tried with the server recovery method; i see the IP address of my WHS, but the process says : "No server found".

I tried connecting a usb keyboard with the following command:
Have a keyboard plugged before the Server is turned on
2. Turn on the Server
3. Wait until you hear almost no disk activity. This could take 10 or more minutes
4. Press [ESC] 2 or 3 times
5. Press [Ctrl+Alt+Del]
6. Hold down [Shift] then press [TAB] briefly 1 time
7. Type: administrator
8. Press [Tab] (again, 1 brief press)
9. Type: your server password
10. Press [Enter] and wait 5 minutes
11. Press [StartMenuKey] + [r]
12. Type: ncpa.cpl
13. Press [Enter]
14. Wait 60 seconds
15. Press [UpArrowKey]
16. Press [Enter]
but the result is Always the same (my WHS is not visible on my network and is not possible to connect with remote descktop).

Anyone has an idea?

Thanks in advance

Niccolo


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PostPosted: Tue May 07, 2013 7:47 pm 
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That procedure generally works if the NIC is disabled. Can you confirm the NIC is actually functional by doing the following:

(1) Shut the server off
(2) Backout all the drives so they are not connected to the servers backplane
(3) Disconnect all external devices but leave the Network Cable connected to the servers NIC
(4) Make certain the network cable is connected to an active network device.
(5) Turn your server on and watch the health light blink its recovery blink code (On the EX470 its Purple/Red)
(6) Logon to your router and check the DHCP listing for a device starting with the name MININT followed by other things

If you see a device starting with the name MININT then your NIC is functional and if not then you will need to check all your network connections between the router and server to make certain they are all in good working order. If you have a notebook you can disconnect the network cable from the server and connect it to the notebook or nearby computer to see if the network connection can be made. If the connection works then you may have a failed NIC in the server and if not then the issue is somewhere on your network.

If the NIC has failed on your server then I would recommend you get a DEBUG Board and install a USB-LAN Adapter to get the network connection working again on your server. This will also mean you would need to extract the SMI files from your server for later use when you want to perform a server recovery using the new NIC but the SMI Files would need to be modified and you would need a procedure to fully perform a server recovery using a bootable USB-Flash Drive which I can help you with.

Good Luck and hopefully we can get you backup and running.

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