I recently noticed that my ex475 showed that one of my pc's had'nt been backed up for 85 days, I tried to manually back it up but shortly after the back up starts a failure message appears stating that the backup failed due to the pc rebooting during the backup. This is a reoccuring problem. I tried reinstalling the connector software on the pc and the same problem still exists. All other pc's in the pool seem to be backing up. Does anybody have any ideas? The pc is running w7 ultimate 64

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MSS HP EX-475 2TB Storage
PC 1 Win 7 & Ubuntu Ultimate 10.10 and Linux Fusion tri-boot
PC 2 Win 7 & Fedora 14 Dual Boot
PC 3 Win 7 & Linux Mint LXDE
2 x86_64 Notebooks Win 7 & Linux Mint 10

It's probably an issue with the PC, I'd run a chkdsk on it and look for errors in the event viewer logs on the PC.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

I ran chkdsk twice and the event log shows the following...


and the problem is still present.

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MSS HP EX-475 2TB Storage
PC 1 Win 7 & Ubuntu Ultimate 10.10 and Linux Fusion tri-boot
PC 2 Win 7 & Fedora 14 Dual Boot
PC 3 Win 7 & Linux Mint LXDE
2 x86_64 Notebooks Win 7 & Linux Mint 10

That looks like your PC has issues, I'd try googling on that error message.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

Yeah it must of had issues, I ended up re-installing the os. It turned out to be quite a mess, I tried using my WHS but for some reason I have not had any luck useing my mss for recoveries. Not sure if it needs a restore itself. When trying to use it for restores it can never be located on the network for some reason. It backs up pc's and functions fine as a media server though. I tried reinstalling the pc's os using the recovery partition and something went wrong during the install and it stated that I needed to re run the instalation, rebooted and some how must have corrupted the recovery partition or something. It would no longer boot into the recovery partition. Lucky for me I have a few retail windows cd's. Spent a while trying to repair with no luck. A few times during install the process would abort with a message that something may be wrong with the harddrive, I even had Linux Mint abort an install stating there was a harddrive error. I repartitioned and formatted and finally got a windows install to take but it's possible that the harddrive may be nearing it end on this notebook. I need to figure out what I need to do about the mss issue. I'm not sure if it is worth trying to fix or not due to it's age but it would be nice to be able to use it to restore pc's once again. The actual problem is when it asks for the server password during a pc restore, after entering password it returns with the server was not able ot be located on the network. When I try to manually locate it I get the same error using the server's name, even tried using it's ip address no luck I'm always stuck at this point andhave to exit. I can always contact the server with any other pc's on the network except for the one that is being restored.

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MSS HP EX-475 2TB Storage
PC 1 Win 7 & Ubuntu Ultimate 10.10 and Linux Fusion tri-boot
PC 2 Win 7 & Fedora 14 Dual Boot
PC 3 Win 7 & Linux Mint LXDE
2 x86_64 Notebooks Win 7 & Linux Mint 10

Have you tried mounting a backup for single file restore, not using the PC Recovery CD? It's possible the backup database is corrupted or has issues.

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Alex Kuretz
Remote Notification: Monitoring and alerting for your Home Server via email, Twitter, text message, RSS, push notifications, and on your Mac desktop
Have you tried our Add-Ins?

No. don't know how! What exactly does that do?

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MSS HP EX-475 2TB Storage
PC 1 Win 7 & Ubuntu Ultimate 10.10 and Linux Fusion tri-boot
PC 2 Win 7 & Fedora 14 Dual Boot
PC 3 Win 7 & Linux Mint LXDE
2 x86_64 Notebooks Win 7 & Linux Mint 10

If you log into your WHS, you can go to Backups and select the machine in question. Right-click on the desired machine and choose View Backups. This will give you a list of backups on that PC and show whether they're successful or failed, and whether they're locked (default for manual backups) or auto-managed (default for automatic backups). Locked backups are never purged by the weekly clean process, and you can change a backup from locked, auto-manage or delete at next clean.

To restore, select the date of the backup, then click View Files. You'll be presented with a pull-down list of drives. Select the one you want and click OK. You'll get a progress indicator and a message to decline requests to reboot your computer. After a few seconds (or minutes), the progress bar will reach 100% and then that entire drive will be mounted as a local drive letter that you can navigate and pick and choose individual files to restore.

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Matt Sawyer
Owner, Dojo North Software, LLC

HP EX490, 4GB, E5300, 15TB - Server 2012 - Sharing and Streaming
HP EX487, 4GB, E5300, 13TB - Server 2012 Essentials - Backups

That's very close to how I have been doing things. I was not aware you could restore individual files. I have just been using the pc's factory method of re-installing the os's and copying the files I needed back to the os after the factory system was re-installed.

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MSS HP EX-475 2TB Storage
PC 1 Win 7 & Ubuntu Ultimate 10.10 and Linux Fusion tri-boot
PC 2 Win 7 & Fedora 14 Dual Boot
PC 3 Win 7 & Linux Mint LXDE
2 x86_64 Notebooks Win 7 & Linux Mint 10